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Publication
Journal
- Forthcoming. Cabs, Male Drivers & Mid-night Commuting: Public space of unmarried women agents of calls centers in India, AI & Society: Journal of Knowledge, Culture and Communication.(Jointly with Shelly Tara) (Springer).
- 2011. Marriage and Midnight Work: A Qualitative Study of Unmarried Women Call Center Agents in India, Marriage & Family Review, 47(4), 197-212. (jointly with Shelly Tara) (Taylor & Francis Publications).
- 2010. The Economic Impact of Information and Communication Technologies on Microenterprises in the Context of Development. The Electronic Journal of Information Systems in Developing Countries, 44( 4), 1-19. (jointly with Chew, H. E and Mark Levy).
- 2010. Exploring the professional status of software work in India, IEEE Technology & Society Magazine, 29(4), 50-54. (Jointly with C. M. Malish).
- 2009.
“I would not have been working here”: Parental
Support to Unmarried Daughters as Call Center Agents in India. Gender,
Technology & Development, 13 (13 (3), 385–406. (Jointly with
Shelly Tara) (Sage Publications)
- 2009. Workers, not Professionals! Situating Indian Software Programmers. Labour and Development, 14-15(2), 1-21.. (Jointly with Malish, C. M.) (VV Giri National Labour Institute, India)
- 2008.
IT/ITES sector and economic policy at the sub-national level in India. Economic
and Political Weekly, 43(46), 64-70. (Jointly with Francis Hutchinson) (Sameeksha Trust)
- 2008.
Occupational classification of the software workforce: Case of India. Indian
Journal of Labour Economics, 51 (1), 105-114. (Indian Society of Labour Economics)
- 2007.
Is Software work in India task fragmented? A study of software workers in Bangalore.
Sociological Bulletin, 56(3), 383-400. (Indian Sociological Society)
- 2007.
Impact of Technological Lock-in: Case of OOXML in India. Economic and
Political Weekly, 42 (48), 28-33. (Jointly with Shantanu Gupta) (Sameeksha Trust)
- 2007.
Is Indian software workforce a case of uneven and combined development? Equal Opportunities International, 26
(8): 802-822. (Emerald Publications)
- 2006.
Are Opportunities Equal for Women in the Information Technology Workplace? Some
observations from the Indian software industry. IEEE Technology & Society Magazine 25 (4):43-49. (IEEE Press)
- 2004.
Small Software Firms in India: A descriptive analysis. Journal of Systems & Information Technology, 8 (1): 30-39. (Emerald
Publications)
- 2003. Is Software Work Routinized? Some empirical
observations from Indian software industry.
Journal of Software and Systems, 66
(1): 1-6. (Elsevier) (Jointly with A. K. Sharma)
- 2002.
Software Work in India: Routinization or Post Modernization. Guru Nanak
Journal of Sociology, 22, p.1-21. (Jointly with A. K. Sharma) (GND University, Amristar)
Conference Proceedings
- 2009.
Fone band... Dukan band! (Mobile Phone Close… Shop Close!) Design Issues and
Preliminary Findings from a Study of ICTs and Urban Micro-Enterprises in India,
Proceedings of the 3rd International IDIA Development Informatics Conference,
28-30 October, 226-244. (Jointly with Mark Levy)
- 2008.
Computing professionals in e-governance: policy implications. Proceedings of
the 2nd International Conference on Theory and Practice of Electronic
Governance (ICEGOV 2008), 239-244.2008. (Jointly with Malish, C.M) (ACM
Press)
- 2007.
Exclusivity of the ICT direct employment: A case of Indian software workforce. Proceedings
of the IEEE/ACM International Conference on Information and Communication
Technologies and Development, Bangalore, 15-16, December, p. 273-278. (IEEE Press)
- 2007.
Open standards and accessibility to information: A critical analysis of OOXML
in India. Proceedings of the 1st international conference on Theory and
practice of electronic governance. ACM International Conference Proceeding
Series, Vol. 232, 151-154. (Jointly with J. Bhattacharya and S.Gupta) (ACM Press)
- 2007.
How do small software firms survive in India? Proceedings of the Third
International Conference on Webometrics, Informetrics, Scientometrics and
Science and Society, New Delhi, March 6-9, p.337-343.
- 2005.
Productive small software firms in India: Some inferences. Proceedings of the 11th International Conference on Productivity and
Quality Research, New Delhi, December 12-15, 2005, p 883-891. (Tata McGraw Hill)
- 2005.
I don’t remember what my designation is: Classifying Indian software workers. Proceedings
of the Ninth Pacific Asia Conference on Information Systems, July 7-10,
Bangkok, Thailand, p.69-85. (Jointly with A. K. Sharma)
- 2003. Do information technology organizations offer
egalatarian workplaces?: Some positive observations from India. Proc.
of the International Conference on Women in the Digital Era: Opportunities
& Challenge. Annamalai University, India, 10-12 December. Vol.4:
1299-1307.
- 2003. Issues in
sustainable development. Proc. of the International Conference on
Population, Development and Environment. Birla Institute of Technology and Science, Pilani (India),
15-16 Mar., p.100-108.
- 2002.
Does capability maturity model matter? Mature Vs immature software organizations.
In Subic, A. J. et al. ICQR 2002: Proc.
of the 3rd International
Conference on Quality and Reliability. RMIT University, Melbourne, 28-30
August, Australia, p.133-141. (Jointly with A. K. Sharma)
Book Chapter
- Forthcoming.
Cultural capital and information capitalism: A case of Indian software
industry. In Karatas-Ozkan M (ed) Global
Knowledge Workers: Diversity and Relational Perspectives, Edward Elgar
Press. (Jointly with C. M. Malish)
- Forthcoming.
Multinationals and larger Firms, not small Firms: Inter-firm linkages in Indian
software industry, In Leonard Lynn and Harold Salzman (Eds.) Technology
Entrepreneurs in the Emerging Economies: The New Shape of Global Innovation,
Edward Elgar Press.
- Forthcoming.
Altering approaches to Marriage: A study of unmarried women agents in Indian
call center industry. Rekha, P., T. Weide , and N. Flipsen (ed) Globalization,
Technology Diffusion and Gender Disparity: Social Impacts of ICTs, IGI Press. (Jointly with Shelly Tara)
- 2011. 'Center for global' or 'local for global': R&D centers of ICT multinationals in India. Smart Innovation, Systems and Technologies, 9(6), 275-282. (Springer).
- 2009.
Parental reactions to daughter’s unconventional work hours at call centers in
India. In M. S. Bhatt and A. Illiyan. (Eds.) Information Technology in the
Indian Economy, Century, New Delhi, p. 231-243. (Jointly with S. Tara)
- 2008.
Indian software workforce: A labour process view. In C. Upadhya and A. R.
Vasavi (Eds.) In an outpost of the Global
Economy: Work and Workers in the India’s Information Technology Industry,
Routledge, New Delhi, p.162-189.
- 2007.
ICT for rural development: An inclusive framework for e-Governance. In G.P. Sahu (Ed.) Adopting e-Governance, GIFT
Publishing, New Delhi, p. 216-226. (Jointly with Malhotra, Chariar, & Das).
- 2007.
Software Workforce. In: Alternative Economic Survey, India: 2006-2007, Alternative
Survey Group, Daanish Books, New Delhi, p.253-260.
- 2006.
R & D in Indian software industry. In Roli Varma (Univ. of New Mexico,
authored) Managing Industrial Research
Effectively, ICFAI University Press, India, 2006, p. 134-143.
- 2005.
Dilemmas of Sustainable Development in India
in Readings in Environmental Ethics:
Multidisciplinary Perspectives. D.C.Srivastava (Ed.), Rawat Publications,
Jaipur, pp.227-240. (Jointly with A. K. Sharma)
Reports
- 2004. Outsourcing Auto Engineering Design and
Services to India. For a Multinational Auto Manufacturer. (Jointly with Balaji Parthasarathy)
Guest Editorship
Book Review
- 2008.
Information Society and Development: The Kerala Experience. Sociological
Bulletin.
- 2006.
Silicon Valley of Dreams: Environmental Injustice, Immigrant Workers, and the
High-Tech Global Economy. Regional
Studies Journal, 40 (6), 805-806.
- 2006.
Social Science Knowledge and Economic Development: An Institutional Design
Perspective. On the Horizon, 14 (3), 139-142.
- 2005.
Innovative milieu for high-tech SMEs in West of England and Singapore-Johor
areas. Regional Studies Journal, 39
(6): 829-830.
Trade Press
- 2009.
Why doesn't Infosys innovate? Financial
Express, 17 Aug.
- 2008.
BPOs take tier-II call for new operations. Economic Times, 8th
March. (Jointly with Francis Hutchinson).
- 2007.
Small IT firms face big growth challenges. Economic
Times, 16th August.
- 2004. How to
manage benched staff? IT People 8th March.
Chapters in
Text Book
- 2006.
Theoretical Approaches. In Sociology of
Education, Text book for M. A Elective Course, Indira Gandhi National Open
University, India.
Workshops Conducted
- 2010. ICTs and Development: An International
Workshop for Theory, Practice and Policy. March 11-12, Indian Institute of
Technology Delhi.
- 2009. Brainstorming Workshop on Enabling Innovation
in Indian IT industry, 13th November, at TIFAC / IIT Delhi. (Jointly
with Ms. Kiran).