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Publication

Journal

• Forthcoming. Cabs, Male Drivers & Mid-night Commuting: Public space of unmarried women agents of calls centers in India, AI & Society: Journal of Knowledge, Culture and Communication.(Jointly with Shelly Tara) (Springer). 

• 2011. Marriage and Midnight Work: A Qualitative Study of Unmarried Women Call Center Agents in India, Marriage & Family Review, 47(4), 197-212. (jointly with Shelly Tara) (Taylor & Francis Publications).

• 2010. The Economic Impact of Information and Communication Technologies on Microenterprises in the Context of Development. The Electronic Journal of Information Systems in Developing Countries, 44( 4), 1-19. (jointly with Chew, H. E and Mark Levy).

• 2010. Exploring the professional status of software work in India, IEEE Technology & Society Magazine, 29(4), 50-54. (Jointly with C. M. Malish).

• 2009. “I would not have been working here”: Parental Support to Unmarried Daughters as Call Center Agents in India. Gender, Technology & Development, 13 (13 (3), 385–406. (Jointly with Shelly Tara) (Sage Publications)
  

• 2009. Workers, not Professionals! Situating Indian Software Programmers. Labour and Development, 14-15(2), 1-21.. (Jointly with Malish, C. M.) (VV Giri National Labour Institute, India)

• 2008. IT/ITES sector and economic policy at the sub-national level in India. Economic and Political Weekly, 43(46), 64-70. (Jointly with Francis Hutchinson) (Sameeksha Trust)

• 2008. Occupational classification of the software workforce: Case of India. Indian Journal of Labour Economics, 51 (1), 105-114. (Indian Society of Labour Economics)

• 2007. Is Software work in India task fragmented? A study of software workers in Bangalore. Sociological Bulletin, 56(3), 383-400. (Indian Sociological Society)

• 2007. Impact of Technological Lock-in: Case of OOXML in India. Economic and Political Weekly, 42 (48), 28-33. (Jointly with Shantanu Gupta) (Sameeksha Trust)

• 2007. Is Indian software workforce a case of uneven and combined development? Equal Opportunities International, 26 (8): 802-822. (Emerald Publications) 

• 2006. Are Opportunities Equal for Women in the Information Technology Workplace? Some observations from the Indian software industry. IEEE Technology & Society Magazine 25 (4):43-49. (IEEE Press)

• 2004. Small Software Firms in India: A descriptive analysis. Journal of Systems & Information Technology, 8 (1): 30-39. (Emerald Publications)

• 2003. Is Software Work Routinized? Some empirical observations from Indian software industry. Journal of Software and Systems, 66 (1): 1-6. (Elsevier) (Jointly with A. K. Sharma)

• 2002. Software Work in India: Routinization or Post Modernization. Guru Nanak Journal of Sociology, 22, p.1-21. (Jointly with A. K. Sharma) (GND University, Amristar)

 Conference Proceedings

• 2009. Fone band... Dukan band! (Mobile Phone Close… Shop Close!) Design Issues and Preliminary Findings from a Study of ICTs and Urban Micro-Enterprises in India, Proceedings of the 3rd International IDIA Development Informatics Conference, 28-30 October, 226-244. (Jointly with Mark Levy)

• 2008. Computing professionals in e-governance: policy implications. Proceedings of the 2nd International Conference on Theory and Practice of Electronic Governance (ICEGOV 2008), 239-244.2008. (Jointly with Malish, C.M) (ACM Press)

• 2007. Exclusivity of the ICT direct employment: A case of Indian software workforce. Proceedings of the IEEE/ACM International Conference on Information and Communication Technologies and Development, Bangalore, 15-16, December, p. 273-278. (IEEE  Press)

• 2007. Open standards and accessibility to information: A critical analysis of OOXML in India. Proceedings of the 1st international conference on Theory and practice of electronic governance. ACM International Conference Proceeding Series, Vol. 232, 151-154. (Jointly with J. Bhattacharya and S.Gupta)  (ACM Press)

• 2007. How do small software firms survive in India? Proceedings of the Third International Conference on Webometrics, Informetrics, Scientometrics and Science and Society, New Delhi, March 6-9, p.337-343.

• 2005. Productive small software firms in India: Some inferences. Proceedings of the 11th International Conference on Productivity and Quality Research, New Delhi, December 12-15, 2005, p 883-891.  (Tata McGraw Hill)

• 2005. I don’t remember what my designation is: Classifying Indian software workers. Proceedings of the Ninth Pacific Asia Conference on Information Systems, July 7-10, Bangkok, Thailand, p.69-85. (Jointly with A. K. Sharma)

• 2003. Do information technology organizations offer egalatarian workplaces?: Some positive observations from India. Proc. of the International Conference on Women in the Digital Era: Opportunities & Challenge. Annamalai University, India, 10-12 December. Vol.4: 1299-1307.

• 2003. Issues in sustainable development. Proc. of the International Conference on Population, Development and Environment. Birla Institute of Technology and Science, Pilani (India), 15-16 Mar., p.100-108.

• 2002. Does capability maturity model matter? Mature Vs immature software organizations. In Subic, A. J. et al. ICQR 2002: Proc. of the 3^rd International Conference on Quality and Reliability. RMIT University, Melbourne, 28-30 August, Australia, p.133-141. (Jointly with A. K. Sharma)

Book Chapter  

• Forthcoming. Cultural capital and information capitalism: A case of Indian software industry. In Karatas-Ozkan M (ed) Global Knowledge Workers: Diversity and Relational Perspectives, Edward Elgar Press. (Jointly with C. M. Malish)

• Forthcoming. Multinationals and larger Firms, not small Firms: Inter-firm linkages in Indian software industry, In  Leonard Lynn and Harold Salzman (Eds.) Technology Entrepreneurs in the Emerging Economies: The New Shape of Global Innovation, Edward Elgar Press.

• Forthcoming. Altering approaches to Marriage: A study of unmarried women agents in Indian call center industry. Rekha, P., T. Weide , and N. Flipsen (ed) Globalization, Technology Diffusion and Gender Disparity: Social Impacts of ICTs, IGI Press. (Jointly with Shelly Tara)

• 2011. 'Center for global' or 'local for global': R&D centers of ICT multinationals in India. Smart Innovation, Systems and Technologies, 9(6), 275-282. (Springer).

• 2009. Parental reactions to daughter’s unconventional work hours at call centers in India. In M. S. Bhatt and A. Illiyan. (Eds.) Information Technology in the Indian Economy, Century, New Delhi, p. 231-243. (Jointly with S. Tara)

• 2008. Indian software workforce: A labour process view. In C. Upadhya and A. R. Vasavi (Eds.) In an outpost of the Global Economy: Work and Workers in the India’s Information Technology Industry, Routledge, New Delhi, p.162-189. 

• 2007. ICT for rural development: An inclusive framework for e-Governance. In  G.P. Sahu  (Ed.) Adopting e-Governance, GIFT Publishing, New Delhi, p. 216-226. (Jointly with Malhotra, Chariar, & Das). 

• 2007. Software Workforce. In: Alternative Economic Survey, India: 2006-2007, Alternative Survey Group, Daanish Books, New Delhi, p.253-260.

• 2006. R & D in Indian software industry. In Roli Varma (Univ. of New Mexico, authored) Managing Industrial Research Effectively, ICFAI University Press, India, 2006, p. 134-143.

• 2005. Dilemmas of Sustainable Development in India in Readings in Environmental Ethics: Multidisciplinary Perspectives. D.C.Srivastava (Ed.), Rawat Publications, Jaipur, pp.227-240. (Jointly with A. K. Sharma)

 Reports

• 2010. ICTs and Urban Microenterprises: Identifying and Maximizing Opportunities for Economic Development. Final Report, Ottawa: International Development Research Centre. (Jointly with Mark Levy).

•  2010. 'Center-for-global' or 'local-for-global’? An examination of FDI in R&D centers of IT MNEs in India. Technology Information, Forecasting & Assessment Council (TIFAC), Department of Science & Technology.
  

• 2007. Small ICT Firms in Developing Countries: An Analytical Case Study of India. International Institute of Information Technology Bangalore. (Jointly with Balaji Parthasarathy). 

• 2006. Equity Assurance Plan for the Disadvantaged Groups in Vocational Education and Training in India. For World Bank & Directorate of Employment and Training, Ministry of Labour and Employment, India. 

• 2004. Outsourcing Auto Engineering Design and Services to India. For a Multinational Auto Manufacturer. (Jointly with Balaji Parthasarathy)

Guest Editorship 

• 2010 (Dec), Special Issue on ICTs and Development: Theories and Evidence, Electronic Journal of Information Systems in Developing Countries, Vol. 44, Issue 4. HongKong University. (Jointly with Mark Levy).

• 2008. Information Society and Development: The Kerala Experience. Sociological Bulletin.
• 2006. Silicon Valley of Dreams: Environmental Injustice, Immigrant Workers, and the High-Tech Global Economy. Regional Studies Journal, 40 (6), 805-806.
• 2006. Social Science Knowledge and Economic Development: An Institutional Design Perspective. On the Horizon, 14 (3), 139-142.
• 2005. Innovative milieu for high-tech SMEs in West of England and Singapore-Johor areas. Regional Studies Journal, 39 (6): 829-830.

 Trade Press

• 2009. Why doesn't Infosys innovate? Financial Express, 17 Aug.
• 2008. BPOs take tier-II call for new operations. Economic Times, 8^th March. (Jointly with Francis Hutchinson).
• 2007. Small IT firms face big growth challenges. Economic Times, 16^th August.
• 2004. How to manage benched staff? IT People 8^th March. 

 Chapters in Text Book

• 2006. Theoretical Approaches. In Sociology of Education, Text book for M. A Elective Course, Indira Gandhi National Open University, India.   

• 2010. ICTs and Development: An International Workshop for Theory, Practice and Policy. March 11-12, Indian Institute of Technology Delhi.

• 2009. Brainstorming Workshop on Enabling Innovation in Indian IT industry, 13^th November, at TIFAC / IIT Delhi. (Jointly with Ms. Kiran).